Highlights Reviews
Based on 4 customer reviews and online research, highlights.com has a consumer rating of 1.0 out of 5 stars, indicating that most customers are not satisfied with Highlights.
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Customer Reviews (4)
I been getting so many bill's from them. Its ridiculous! I pay them and they say I owe more money. I canceled this about 2 months ago. They said i havent payed. I have invoices to prove it.
Ordered for my grandson in Sept. 2020. He received his first magazine on April 3, 2021. Enough said.
I received an unsolicited package for my son called "Top Secret Adventures". They offer a free trial but then sent me a bill for $24.81. I did not sign up for a subscription or club. Customer service says the only way to resolve it is to pay my invoice. This company says they educate kids. They rip off parents in the process. So sad, as I thought they had a good reputation. Advertising and billing practices are unfair and there are hundreds of reviews out there that agree with me.
The magazine is interesting to read, but the business practice is awful. We sent in a post card for a free tote and a free magazine (as advertised), and received a bill with a due date that was before the shipment arrival date. We paid for the shipment, and followed instructions to create an account in order to cancel the magazine subscription. Of course we got another bill that was much higher with another set of magazines sent out, even after we canceled the subscription. I had to call to cancel the subscription. The whole experience had no transparency with questionable business practice. I would not recommend them.
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